HEALING TOUCH
Refund Policy
💸 Refund & Cancellation Policy
1. Session Booking Cancellations
We understand that life can be unpredictable. However, out of respect for our time and other clients, the following cancellation policy applies:
100% refund for cancellations made 48 hours or more before your scheduled session
50% refund for cancellations made 24–47 hours prior to the session
No refund for cancellations made less than 24 hours in advance or for missed appointments (no-shows)
To cancel or reschedule, please contact us as early as possible. Refunds are processed to the original payment method.
2. Product Sales – No Returns or Refunds
All products sold online or in person — including teas, candles, essential oils, or wellness bundles — are final sale.
Due to the personal and sensitive nature of these items, we do not offer returns, exchanges, or refunds.
Please read product descriptions carefully before purchase, and feel free to contact us with questions prior to ordering.
Thank you for understanding and honoring the care that goes into preparing both your sessions and the healing goods we offer.